Guest Experience Champion - Flexible, Fast-Paced Service

Dave & Buster's, Inc.; North Carolina; Hybrid; USD 9,600 - 14,000; Full time

Benefits offered by this job

Medical benefits

Dental benefits

Vision benefits

401K

Free Games

Job summary

Dave & Buster’s is looking for a Winner’s Circle team member to create a positive first impression and guide Guests through the Midway experience. The role emphasizes strong communication, guest engagement, and multi-tasking in a fast-paced environment.

You will greet Guests enthusiastically, assist with requests, and ensure satisfaction while coordinating with support staff and management. Flexible hours and team camaraderie are highlighted benefits.

Qualifications

• Strong communicator to guide Guests through Midway experience.
• Ability to provide timely and accurate service while managing wait times.
• Willingness to work days, nights, and weekends.

Responsibilities

• Delivers an unparalleled Guest experience through food, drinks and games.
• Greets Guests with a positive attitude and enthusiasm.
• Assists Guests with requests, answers questions, and makes recommendations.
• Maintains merchandise displays and stock in all areas.
• Notifies Manager of unhappy Guests and supports problem resolution.

Skills

Communication skills

Customer service

Job description

Dave & Buster’s is looking for a Winner’s Circle team member to create a positive first impression and guide Guests through the Midway experience. The role emphasizes strong communication, guest engagement, and multi-tasking in a fast-paced environment.

You will greet Guests enthusiastically, assist with requests, and ensure satisfaction while coordinating with support staff and management. Flexible hours and team camaraderie are highlighted benefits.