Guest Experience Specialist - Flexible Hours

Dave & Buster's Management Corporation, Inc.; Kansas City (KS); On-site; USD 10,000 - 19,000; Full time

Benefits offered by this job

Free games

Flexible scheduling

Job summary

Dave & Buster's seeks a Friendly Guest Service Associate to welcome Guests and guide their Midway experience. You will interact with Guests, provide game assistance, make recommendations, and ensure a memorable visit in a busy environment.

The role requires strong communication, a positive attitude, and the ability to work in a loud, fast-paced setting. Flexible scheduling supports school or other jobs, with opportunities to join a team of great colleagues.

Qualifications

• Must be friendly and able to smile frequently.
• Work days, nights, and weekends as required.
• Read and write handwritten notes.
• Lift and carry up to 30 pounds.
• Move about facility and stand for long periods of time.

Responsibilities

• Delivers an unparalleled Guest experience through food, drinks and games.
• Keeps supervisor informed of significant issues and suggests corrective actions.
• Provides timely service while managing wait times and communicating with Guests, Team Members and Managers.
• Greets Guests with a positive attitude and enthusiasm while performing multiple job functions.
• Assists Guests with requests and makes recommendations on items.
• Notifies Manager of unhappy Guests and ensures satisfaction.

Skills

Customer service

Job description

Dave & Buster's seeks a Friendly Guest Service Associate to welcome Guests and guide their Midway experience. You will interact with Guests, provide game assistance, make recommendations, and ensure a memorable visit in a busy environment.

The role requires strong communication, a positive attitude, and the ability to work in a loud, fast-paced setting. Flexible scheduling supports school or other jobs, with opportunities to join a team of great colleagues.