Guest Experience Specialist - Evenings & Weekends

FatCats; Clinton (UT); On-site; USD 17,000 - 22,000; Part time

Job summary

FatCats is seeking a friendly Customer Service Representative to ensure guests have a great time from start to finish. You will run the register, assist guests with tickets, snacks, and prizes, and help keep the venue clean and organized.

The role thrives on teamwork, clear communication, and a proactive mindset to wow guests. Shifts are evenings, weekends, and holidays, with start times around 4–6 pm and endings around 9 pm to midnight; you’ll check in with a Shift Lead and clock out after

Qualifications

• Work well with others and communicate clearly.
• Engage with guests to create great experiences.
• Be proactive and think ahead to see what needs to be done.
• Handle various tasks like accurately running the register, cleaning, and restocking.
• Manage time and tasks efficiently.

Responsibilities

• Run the cash register and manage transactions.
• Clean and restock as needed, including grabbing shoes and prizes.
• Assist guests with movie tickets and loyalty sign-ups, plus snacks.
• Help guests have a great experience by proactively wow-ing them.
• Support other stations and clock out only after everything is in order.

Skills

Teamwork

Communication

Proactivity

Time management

Cash handling

Customer service

Job description

FatCats is seeking a friendly Customer Service Representative to ensure guests have a great time from start to finish. You will run the register, assist guests with tickets, snacks, and prizes, and help keep the venue clean and organized.

The role thrives on teamwork, clear communication, and a proactive mindset to wow guests. Shifts are evenings, weekends, and holidays, with start times around 4–6 pm and endings around 9 pm to midnight; you’ll check in with a Shift Lead and clock out after