Guest Experience Specialist — Evenings & Weekends

FatCats Entertainment; Riverton (UT); On-site; USD 17,000 - 22,000; Full time

Job summary

FatCats Entertainment seeks a Customer Service Representative to ensure guests have a great time from start to finish. You\'ll run the cash register, help guests buy tickets, sign up for loyalty, stock popcorn, and assist across stations.

You\'ll start with a Shift Lead check-in, use a radio and cash drawer, and help guests with purchases while maintaining cleanliness and restocking. This role emphasizes teamwork and proactive guest service, including nights, weekends, and holidays.

Qualifications

• Ability to work well with others and communicate clearly.
• Engage with guests to create positive experiences.
• Be proactive and anticipate tasks.
• Handle tasks like running the register, cleaning, and restocking.

Responsibilities

• Operate cash register and assist guests with purchases.
• Engage with guests to create great experiences.
• Sign up guests for loyalty program and search for ways to wow guests.
• Assist across stations, restock, and clean as needed.

Skills

Guest service

Cash handling

Teamwork

Tools

POS System

Job description

FatCats Entertainment seeks a Customer Service Representative to ensure guests have a great time from start to finish. You\'ll run the cash register, help guests buy tickets, sign up for loyalty, stock popcorn, and assist across stations.

You\'ll start with a Shift Lead check-in, use a radio and cash drawer, and help guests with purchases while maintaining cleanliness and restocking. This role emphasizes teamwork and proactive guest service, including nights, weekends, and holidays.