Guest Experience Associate — Evening & Weekend Shifts

FatCats Entertainment; Gilbert (AZ); On-site; USD 17,000 - 22,000; Part time

Job summary

FatCats Entertainment in Gilbert, AZ is seeking a Customer Service Representative to ensure guests have a great time from start to finish. You will operate the cash register, assist guests with tickets and concessions, tidy areas, and support team members during busy periods, while maintaining a clean, friendly environment.

Your day starts with a Shift Lead check-in, then you’ll handle guest inquiries, manage queues, and ensure accurate transactions.

Qualifications

• Team-oriented and communicates clearly with guests and colleagues.
• Proactively engages guests to create memorable experiences.
• Manages time effectively while handling multiple tasks.
• Accurately operates cash register and handles transactions.
• Maintains cleanliness and restocking duties across stations.

Responsibilities

• Operate cash register accurately and efficiently.
• Assist guests with movie tickets, concessions, and loyalty sign-ups.
• Clean, stock, and reset stations to ensure readiness for guests.
• Coordinate with Shift Lead and other team members during shifts.

Skills

Team player

Clear communication

Guest engagement

Time management

Cash handling

Job description

FatCats Entertainment in Gilbert, AZ is seeking a Customer Service Representative to ensure guests have a great time from start to finish. You will operate the cash register, assist guests with tickets and concessions, tidy areas, and support team members during busy periods, while maintaining a clean, friendly environment.

Your day starts with a Shift Lead check-in, then you’ll handle guest inquiries, manage queues, and ensure accurate transactions.