Guest Experience Associate — Evenings & Weekends

FatCats; Gilbert (AZ); On-site; USD 21,000 - 26,000; Full time

Job summary

FatCats in Gilbert, AZ is seeking a friendly Customer Service Representative to ensure a great guest experience from check-in to close. You'll run the register, help guests with movie tickets and loyalty sign-ups, restock, clean, and assist across stations.

The role emphasizes teamwork and clear communication in a busy venue where evenings, weekends, and holidays are common. You'll report to a Shift Lead and help create memorable nights for guests.

Qualifications

• Experience in customer service or hospitality preferred.
• Ability to operate a cash register and manage transactions.
• Good communication and teamwork skills.

Responsibilities

• Operate cash register and process payments accurately.
• Assist guests with purchases and loyalty sign-ups.
• Stock, clean, restock stations as needed.
• Collaborate with team to ensure guest satisfaction.
• Close shift tasks and report to Shift Lead.

Skills

Teamwork

Communication

Job description

FatCats in Gilbert, AZ is seeking a friendly Customer Service Representative to ensure a great guest experience from check-in to close. You'll run the register, help guests with movie tickets and loyalty sign-ups, restock, clean, and assist across stations.

The role emphasizes teamwork and clear communication in a busy venue where evenings, weekends, and holidays are common. You'll report to a Shift Lead and help create memorable nights for guests.