Guest Experience Specialist — Craft Coffee & Community

Bagel Brands; Watertown (SD); On-site; USD 17,000 - 21,000; Part time

Job summary

Caribou Coffee in Watertown, SD is seeking a Team Member to deliver outstanding guest service, craft world-class beverages, and bring our Purpose and Values to life in every interaction.

You will work in a fast-paced environment, build relationships with guests, and contribute to a welcoming store experience. This role requires flexibility for mornings, evenings, and weekends. We pride ourselves on teamwork and serving with love.

Qualifications

• Must be at least 16 years of age.
• Preferred: Restaurant, retail, or guest service experience.
• Ability to work early mornings, evenings, holidays, and weekends.

Responsibilities

• Provide incredible guest service by developing personal relationships with guests and actively listening.
• Hand-craft beverages to Caribou standards and direct customer interactions.
• Take guest orders, manage cash drawer, and follow cash handling procedures.
• Maintain the look and feel of a clean, well-run store and uphold sanitization standards.
• Willingly work across roles as a flexible, reliable team member and support leaders.

Skills

Guest service

Active listening

Product knowledge

Hospitality

Team player

Job description

Caribou Coffee in Watertown, SD is seeking a Team Member to deliver outstanding guest service, craft world-class beverages, and bring our Purpose and Values to life in every interaction.

You will work in a fast-paced environment, build relationships with guests, and contribute to a welcoming store experience. This role requires flexibility for mornings, evenings, and weekends. We pride ourselves on teamwork and serving with love.