Guest Experience Specialist — Counter

Staten Island Chamber of Commerce; New York (NY); On-site; USD 22,000 - 25,000; Full time

Job summary

Magnolia Bakery in New York City is seeking a Counter Staff Representative to create warm, welcoming, and efficient guest experiences while serving our desserts with genuine hospitality.

In this fast-paced role you will greet guests, assist with selections, handle transactions, maintain clean workstations, and follow food-safety standards. Previous hospitality or retail experience is helpful, but a great attitude and dependability are most important.

Qualifications

• Warm, outgoing personality and hospitality mindset.
• Customer-service oriented attitude and the ability to engage guests positively.
• Dependable, punctual and responsible with a strong work ethic.

Responsibilities

• Greet and acknowledge every guest warmly and attentively.
• Provide fast, accurate counter service and process transactions.
• Assist guests with product selections and questions.
• Maintain clean, organized workstations and display areas.
• Follow food-safety and sanitation standards.
• Collaborate with teammates to serve guests efficiently during peak times.

Skills

Warm personality

Customer-service

Dependable

Punctual

Team collaboration

Clear communication

Adaptability

Job description

Magnolia Bakery in New York City is seeking a Counter Staff Representative to create warm, welcoming, and efficient guest experiences while serving our desserts with genuine hospitality.

In this fast-paced role you will greet guests, assist with selections, handle transactions, maintain clean workstations, and follow food-safety standards. Previous hospitality or retail experience is helpful, but a great attitude and dependability are most important.