Guest Experience Specialist: Bowling & Events

Round1 Entertainment Inc; Glendale (AZ); On-site; USD 17,000 - 21,000; Full time

Benefits offered by this job

1 hour to play (non-prize) arcade per週

90 minutes of bowling per week (shoes)

1 hour of karaoke/billiards per week

50% discount on food items per shift

1 complimentary beverage per shift

Job summary

Round1 Entertainment Inc is hiring for a customer-focused role in a lively bowling/arcade environment in Glendale, AZ. You will handle payments, assist guests with lanes, and support events while delivering top-notch service to guests and parties.

Must be 18+, have a high school diploma or GED, and enjoy a fast-paced venue with frequent nights and weekend shifts. Eligibility to work in the U.S. is required; prior hospitality experience is a plus.

Qualifications

• Must be at least 18 years old with a high school diploma or GED.
• Experience in hospitality or retail is preferred.
• Ability to operate a POS system and handle transactions.

Responsibilities

• Operates POS system to collect payments and allocate bowling lanes.
• Promotes events and assists with party reservations.
• Resets and cleans facilities and equipment across lanes, karaoke, and arcade areas.
• Provides customers with bowling tips and customer service.

Skills

Customer service

Hospitality experience

Cash handling

Communication

Education

High School Diploma or GED

Tools

POS system

Job description

Round1 Entertainment Inc is hiring for a customer-focused role in a lively bowling/arcade environment in Glendale, AZ. You will handle payments, assist guests with lanes, and support events while delivering top-notch service to guests and parties.

Must be 18+, have a high school diploma or GED, and enjoy a fast-paced venue with frequent nights and weekend shifts. Eligibility to work in the U.S. is required; prior hospitality experience is a plus.