Guest Experience Specialist – Boutique Coastal Inn

Headlands Lodge, Inn at Kiwanda, Hart's Camp; Pacific City (OR); On-site; USD 38,000 - 52,000; Full time

Benefits offered by this job

Health benefits package

401K with matching

Paid holidays/personal/vacation

Onsite parking

Shift meal

Discounts for staff/family

Career growth opportunities

Job summary

The Inn at Cape Kiwanda, a boutique ocean-view hotel on the Oregon Coast, seeks a Front Desk Agent to greet guests, manage reservations, and deliver personalized service from check-in to check-out. You will share local insights, help families enjoy hikes and activities, and collaborate with the team to create memorable experiences while embracing the Noble House hospitality culture.

Availability to work evenings, weekends, and holidays is required; prior hospitality experience is preferred, and

Qualifications

• Front desk or guest service experience preferred.
• Genuine passion for delivering exceptional guest service.
• Strong organizational skills and attention to detail.
• Love of hospitality, problem-solving, and creating unforgettable moments.
• Availability to work evenings, weekends, and holidays as needed.
• Valid Oregon Food Handlers permit.

Responsibilities

• Greet guests warmly and manage check-in/check-out.
• Process reservations and provide personalized service.
• Share local insights and help guests plan activities.

Skills

Guest service

Multitasking

Communication

Team player

Evenings/weekends availability

Tools

PMS systems

Job description

The Inn at Cape Kiwanda, a boutique ocean-view hotel on the Oregon Coast, seeks a Front Desk Agent to greet guests, manage reservations, and deliver personalized service from check-in to check-out. You will share local insights, help families enjoy hikes and activities, and collaborate with the team to create memorable experiences while embracing the Noble House hospitality culture.

Availability to work evenings, weekends, and holidays is required; prior hospitality experience is preferred, and