Guest Experience Specialist - Automotive Reception

Tom Wood Nissan; Whitestown (IN); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Paid Time Off

Medical Insurance

401(k) with Company Match

Tuition Reimbursement

Career Development

Job summary

Tom Wood Toyota in Whitestown, IN is seeking a friendly, professional Receptionist to be the first point of contact for customers, guests, vendors, and visitors. The role includes administrative support and collaboration with Sales, Service, and Parts to ensure a seamless customer experience.

The ideal candidate excels in communication, stays organized, and demonstrates a professional demeanor with dependable attendance in a fast-paced dealership environment.

Qualifications

• High school diploma or equivalent required.
• Excellent verbal and written communication skills.
• Strong organizational skills and attention to detail.
• Proficiency with Microsoft Office and basic computer systems.
• Ability to multitask in a fast-paced environment.
• Professional appearance and dependable attendance.
• Hospitality/customer service experience is a plus.

Responsibilities

• Welcome customers, vendors, and visitors in a friendly and professional manner.
• Answer and route incoming calls promptly and professionally.
• Provide administrative support to dealership management and departments.
• Maintain a clean, organized, and welcoming reception area.
• Process incoming/outgoing mail and assist with data entry and record maintenance.

Skills

Customer service

Communication

Organizational skills

Multitasking

Professional appearance

Education

High school diploma or equivalent

Tools

Microsoft Office

Basic computer systems

Job description

Tom Wood Toyota in Whitestown, IN is seeking a friendly, professional Receptionist to be the first point of contact for customers, guests, vendors, and visitors. The role includes administrative support and collaboration with Sales, Service, and Parts to ensure a seamless customer experience.

The ideal candidate excels in communication, stays organized, and demonstrates a professional demeanor with dependable attendance in a fast-paced dealership environment.