Front Desk & Guest Experience Specialist – Auto Dealership

Toyota - Tom Wood Toyota, Whitestown; Whitestown (IN); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Paid Time Off and Vacation

Paid Holidays

Medical, Dental, and Vision Insurance

401(k) with Company Match

Life and Disability Insurance

Professional Training and Career Dev.

Tuition Reimbursement

Service Awards

Opportunities for Advancement

Job summary

Tom Wood Toyota in Whitestown, IN, is seeking a friendly, professional Receptionist to be the first point of contact for customers, guests, vendors, and visitors. You will support dealership operations with administrative tasks and ensure a welcoming experience from the moment someone walks in or calls the dealership.

The ideal candidate communicates effectively, stays organized in a fast-paced environment, and takes pride in delivering exceptional service daily.

Qualifications

• High school diploma or equivalent.
• Excellent verbal and written communication skills.
• Strong organizational skills and attention to detail.
• Proficiency with Microsoft Office and basic computer systems.
• Ability to multitask, prioritize responsibilities, and work effectively in a fast-paced environment.
• Professional appearance and demeanor.
• Dependable attendance and punctuality.

Responsibilities

• Welcome customers, vendors, and visitors in a friendly and professional manner.
• Create a positive first impression reflecting Tom Wood Toyota's commitment to exceptional customer service.
• Assist guests with directions and connect them with the appropriate department or team member.
• Maintain a clean, organized, and welcoming reception area.
• Answer and route incoming calls promptly and professionally.
• Take accurate messages and ensure they are delivered to the appropriate team members.
• Provide administrative support to dealership management and various departments.
• Monitor office supplies and assist with ordering as needed.

Skills

Customer service

Communication skills

Organization

Multitasking

Professional appearance

Punctuality

Education

High school diploma or equivalent

Tools

Microsoft Office

Job description

Tom Wood Toyota in Whitestown, IN, is seeking a friendly, professional Receptionist to be the first point of contact for customers, guests, vendors, and visitors. You will support dealership operations with administrative tasks and ensure a welcoming experience from the moment someone walks in or calls the dealership.

The ideal candidate communicates effectively, stays organized in a fast-paced environment, and takes pride in delivering exceptional service daily.