Dealership Operations & Guest Services Specialist

Toyota - Tom Wood Toyota, Whitestown; Whitestown (IN); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Paid Time Off and Vacation

Medical, Dental, and Vision Insurance

401(k) with Company Match

Professional Training and Career Dev

Job summary

Tom Wood Toyota in Whitestown, IN seeks an Operations Support Specialist to be the friendly first point of contact and to provide versatile administrative and operational support across Sales, Service, Parts, and Accounting. The role offers growth opportunities within the Tom Wood organization and a fast-paced dealership environment.

The role emphasizes exceptional customer service, multitasking across departments, and maintaining a well-organized reception and office space.

Qualifications

• High school diploma or equivalent.
• Excellent verbal and written communication.
• Strong organizational skills and attention to detail.
• Proficiency with Microsoft Office and basic computer systems.
• Ability to multitask and prioritize responsibilities.
• Professional appearance and demeanor.
• Dependable attendance and punctuality.

Responsibilities

• Welcome customers, vendors, and visitors in a professional and friendly manner.
• Route calls and take accurate messages for the team.
• Provide administrative support to dealership leadership and departments.
• Process mail, packages, and deliveries; assist with filing and data entry.
• Support dealership events and internal projects; handle inventory and supplies.

Skills

Communication skills

Organizational skills

Multitasking

Education

High school diploma or equivalent

Tools

Microsoft Office

Job description

Tom Wood Toyota in Whitestown, IN seeks an Operations Support Specialist to be the friendly first point of contact and to provide versatile administrative and operational support across Sales, Service, Parts, and Accounting. The role offers growth opportunities within the Tom Wood organization and a fast-paced dealership environment.

The role emphasizes exceptional customer service, multitasking across departments, and maintaining a well-organized reception and office space.