Guest Experience Specialist

Coborn's; Williston (ND); On-site; USD 21,000 - 28,000; Full time

Benefits offered by this job

10% employee discount on groceries

DailyPay available

Paid Time Off (PTO)

Floating holidays & time and a half on

Sunday Premium Pay

Employee health & wellness programs

401(k) with company match

ESOP employee ownership

Education benefits including tuition

Job summary

Coborn's in Williston, ND is seeking a Guest Services Representative to deliver remarkable guest service at the front-end, including money orders and Western Union services. You will support front-end operations, handle cashiering and returns, and back up the Guest Service Manager when needed.

The role offers full-time hours, a comprehensive benefits package, and an employee-owned culture that emphasizes growth and community commitment.

Qualifications

• We are an EEO/AA Employer - All qualified individuals are encouraged to apply.

Responsibilities

• Maintain a "Say Yes to the Guest" attitude by providing remarkable guest service.
• Perform front-end functions including cashiering, bagging, running money order machines, electronic payment machines, postal machinery, copies, lottery equipment, Western Union, bookkeeping, etc.
• Assist guests with returned merchandise, overrings, and overcharges.
• Conduct cashier accuracy audits. Provide low-level troubleshooting and/or inform store management of problem areas, including: pricing, equipment breakdowns, service levels and standards, personnel problems, etc.
• Provide backup services to employees in all areas of responsibility including bookkeeping, Guest Services, cashiering, bagging, and pushing carts.
• Provide backup to the Guest Service Manager and Senior Guest Service Manager in his/her absence.

Job description

Coborn's in Williston, ND is seeking a Guest Services Representative to deliver remarkable guest service at the front-end, including money orders and Western Union services. You will support front-end operations, handle cashiering and returns, and back up the Guest Service Manager when needed.

The role offers full-time hours, a comprehensive benefits package, and an employee-owned culture that emphasizes growth and community commitment.