Guest Experience Specialist

Hendrick Automotive Group; West Virginia; On-site; USD 36,000 - 41,000; Full time

Job summary

Hendrick Automotive Group seeks a Guest Services/Reception role for Rick Hendrick City Chevrolet in Charlotte, NC. The position involves greeting guests, answering calls, directing inquiries, and maintaining logs and daily reports to support dealership operations.

Responsibilities include ensuring a warm environment, assisting guests and families, and upholding CSI standards while complying with company policies and safety rules.

Qualifications

• Education and experience in customer service are preferred.
• Excellent interpersonal, communication, and organizational skills are required.

Responsibilities

• Answer incoming phone calls courteously and professionally.

Skills

Customer service

Interpersonal skills

Communication

Organizational skills

Microsoft Office

Dealership software

Education

GED

High School Diploma

Associate Degree

Bachelor Degree

Master Degree

Doctorate Degree

Tools

Dealership Management System

Job description

Hendrick Automotive Group seeks a Guest Services/Reception role for Rick Hendrick City Chevrolet in Charlotte, NC. The position involves greeting guests, answering calls, directing inquiries, and maintaining logs and daily reports to support dealership operations.

Responsibilities include ensuring a warm environment, assisting guests and families, and upholding CSI standards while complying with company policies and safety rules.