Guest Experience Specialist

Target; Virginia Beach (VA); On-site; USD 21,000 - 23,000; Full time

Job summary

Target in Virginia Beach is seeking a Guest Advocate to deliver outstanding guest service in a fast-paced retail environment. You will greet guests, assist with questions, and help customers navigate drives such as Drive Up and online ordering, while promoting promotions and loyalty benefits.

The role emphasizes teamwork, flexible scheduling, and a focus on guest satisfaction, safety, and accurate checkout processes. Training is provided to ensure success in assisting guests across channels.

Qualifications

• Communicating effectively with guests to deliver a welcoming experience.
• Welcoming and helpful attitude toward guests and other team members.
• Attention to detail while prioritizing tasks.
• Ability to educate guests about products and services.

Responsibilities

• Demonstrate a service culture that prioritizes the guest experience.
• Greet guests as you complete daily tasks to create a welcoming experience.
• Engage with guests to help solve their specific needs.
• Make guests aware of current promos and store activities.
• Be knowledgeable about tools, products, and services to resolve issues.
• Thank guests and invite them to shop Target again.
• Explain Target Loyalty benefits and assist with sign-up.

Skills

Guest interaction

Problem solving

Adaptability

Communication

Tools

Handheld scanners

POS system

Mobile devices

Job description

Target in Virginia Beach is seeking a Guest Advocate to deliver outstanding guest service in a fast-paced retail environment. You will greet guests, assist with questions, and help customers navigate drives such as Drive Up and online ordering, while promoting promotions and loyalty benefits.

The role emphasizes teamwork, flexible scheduling, and a focus on guest satisfaction, safety, and accurate checkout processes. Training is provided to ensure success in assisting guests across channels.