Crew Member

39 - HMS Spring, llc.; Brooksville (FL); On-site; USD 17,000 - 22,000; Full time

Job summary

Huey Maggoo's Restaurant in Brooksville, FL is seeking a Customer Service position to join the operating team. You will greet guests, take orders, process payments, and ensure a fast, friendly dining experience while keeping the station clean.

You will maintain thorough menu knowledge, handle cash securely, and project a professional image. This on-site role requires a friendly attitude and teamwork to support repeat visits.

Qualifications

• Provide excellent customer service and create an emotional bond with guests.
• Maintain a professional image and conduct while interacting with guests.
• Handle cash and credit card transactions securely and accurately.
• Have thorough knowledge of all menu items, prices, and ordering procedures.
• Ensure food quality and presentation meet restaurant standards.
• Keep the work area clean and organized throughout the shift.

Responsibilities

• Take orders, process payments, and assist guests at the front of house.
• Provide quick, friendly service and build guest relationships.
• Maintain cleanliness of condiments area, drink station, and takeout counter.
• Demonstrate knowledge of menu items and upsell when appropriate.

Skills

Customer service

Cash handling

Menu knowledge

Professional image

Job description

Customer Service Position:

Description: As a member of the Huey Maggoo's restaurant operating team, our staff is responsible for creating a pleasant dining experience to all Guests by providing quick and friendly service, as well as maintaining a clean and orderly work station.

Requirements:

Cashier/Food Runner:

• Huey Maggoo's Hospitality - Create an emotional bond with the guest by making a connection with them. Recognize opportunities to exceed a guest’s expectations, regardless of the circumstance. Display an energetic and caring attitude just as you would for a guest in your own home. They will remember this and it will lead to repeat visits. This type of interaction with the guest applies in the restaurant or on the phone.

• Proper Image - Maintain a proper image through personal appearance, professional conduct, and in your area of responsibility by adhering to all of Huey Maggoo's policies and procedures. Most importantly, you are the face of our restaurant as you interact with our guests.

• Cash Accountability (front of house staff) - Ensure all cash and credit cards are collected and secure in the prescribed procedures.

• Menu - Have a thorough knowledge of all menu items, prices, sales techniques, and ordering procedures.

• Food Quality - Ensure all food items are prepared accurately and of high quality. Maintain standards for appearance and presentation according to system standards.

• Work Area & Cleanliness - Maintain appearance and stock of the condiment area, drink station, and takeout counter. Complete all assigned Server side work duties

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