Guest Experience Specialist

Lululemon Athletica; Tennessee; On-site; USD 25,000 - 29,000; Full time

Benefits offered by this job

Health benefits

Paid time off

Employee discount

Yoga classes

Retirement matching

Job summary

lululemon Athletica is seeking an Educator to deliver world-class guest service and authentic product education in our Tennessee store. You will engage with guests, demonstrate product knowledge, and support omnichannel programs while maintaining a luxury store environment.

The role emphasizes inclusive teamwork, flexible scheduling, and a strong focus on guest experience and safety, with opportunities for growth within our brand culture.

Qualifications

• Provide world-class guest service and product education.
• Assist guests with needs and recommend solutions.
• Operate store systems and omnichannel programs.
• Maintain store cleanliness and safety standards.

Responsibilities

• Interact with guests to ensure a great guest experience.
• Assess guests' needs to provide customized purchase and return solutions.
• Provide technical product education by articulating product value.
• Facilitate seamless guest transactions and omnichannel options.
• Move on the floor to engage with guests and store needs.
• Receive guest feedback and work with leadership to resolve issues.
• Collaborate with team to ensure optimal guest experience.

Skills

Guest Experience

Inclusion & Diversity

Integrity & Honesty

Personal Responsibility

Self-Awareness

Collaboration & Teamwork

Enthusiasm

Education

High school diploma or GED

Job description

lululemon Athletica is seeking an Educator to deliver world-class guest service and authentic product education in our Tennessee store. You will engage with guests, demonstrate product knowledge, and support omnichannel programs while maintaining a luxury store environment.

The role emphasizes inclusive teamwork, flexible scheduling, and a strong focus on guest experience and safety, with opportunities for growth within our brand culture.