Guest Experience Specialist

La Cuesta Inn; San Luis Obispo (CA); On-site; USD 22,000 - 30,000; Full time

Job summary

La Cuesta Inn in California is seeking a friendly Front Desk Agent to greet guests, register arrivals, and manage guest accounts. You will handle reservations, process payments, and balance reports while delivering outstanding service.

This role requires clear communication, cash handling accuracy, and the ability to multitask in a busy front desk. Knowledge of local area, professional appearance, and flexible scheduling including weekends are important.

Qualifications

• High school education required.
• 1 year hospitality experience preferred.
• Detail-oriented and reliable.
• Strong communication and guest service skills.

Responsibilities

• Greet and register guests, handle check-ins and check-outs.
• Process reservations and manage cancellations.
• Balance reports, cash control, and deposits.
• Operate phone system and guest communications.
• Provide courteous service and promote programs.

Skills

Customer Service

Cash Handling

English Proficiency

Multitasking

Education

High school education

Tools

Microsoft Office

Job description

La Cuesta Inn in California is seeking a friendly Front Desk Agent to greet guests, register arrivals, and manage guest accounts. You will handle reservations, process payments, and balance reports while delivering outstanding service.

This role requires clear communication, cash handling accuracy, and the ability to multitask in a busy front desk. Knowledge of local area, professional appearance, and flexible scheduling including weekends are important.