Guest Experience Specialist

Peachtree Group Hospitality Management; Orlando (FL); In loco; USD 29.000 - 36.000; Tempo pieno

Vantaggi offerti da questo lavoro

Medical insurance

Dental insurance

Vision insurance

Disability insurance

Life insurance

401(k) retirement match

Paid holidays

Paid time off

Employee Assistance Program

Descrizione del lavoro

Peachtree Group Hospitality Management is seeking a Guest Service Agent at Hampton Inn / Home2 Suites Lake Nona in Orlando, FL. You will process check-ins and check-outs, secure payments, verify billing, and assist guests with reservations and requests.

The role requires a friendly, professional demeanor and adherence to brand standards. Peachtree provides benefits including medical, dental, vision, disability and life insurance, a 401(k) match, paid holidays and time off, plus access to an

Competenze

• Experience in front desk or guest services preferred.
• Ability to handle payments and billing accurately.
• Excellent communication and problem-solving skills.

Mansioni

• Handle check-ins and check-outs in a courteous manner.
• Process payments and verify guest billing details.
• Assist guests with reservations and special requests.
• Maintain brand standards and guest satisfaction.

Conoscenze

Customer service

Descrizione del lavoro

Peachtree Group Hospitality Management is seeking a Guest Service Agent at Hampton Inn / Home2 Suites Lake Nona in Orlando, FL. You will process check-ins and check-outs, secure payments, verify billing, and assist guests with reservations and requests.

The role requires a friendly, professional demeanor and adherence to brand standards. Peachtree provides benefits including medical, dental, vision, disability and life insurance, a 401(k) match, paid holidays and time off, plus access to an