Guest Experience Specialist

Target; Harlingen (TX); On-site; USD 21,000 - 25,000; Full time

Job summary

Target is hiring Guest Advocates to warmly welcome guests, assist with questions, and guide them through product and service options. You will greet guests, help locate items, resolve issues, and ensure quick, friendly checkout experiences while upholding store standards.

Ideal candidates communicate clearly, stay positive, and adapt to fast-paced, physical work. Training is provided to learn Target's benefits, apps, and loyalty programs, empowering you to deliver memorable guest experiences.

Qualifications

• Effective communication using positive language and listening to guests.
• Welcoming attitude toward guests and fellow team members.
• Attention to detail and prioritizing tasks in a fast-paced environment.
• Willingness to educate guests about products and services and store benefits.
• Ability to use scanners and other store technology as directed.

Responsibilities

• Greet guests and provide a welcoming guest experience.
• Help guests find items and resolve issues to ensure smooth shopping.
• End every guest transaction with a sincere thank you.
• Support peers and maintain a positive, respectful attitude.
• Keep a clean, organized work area and stock supplies.
• Explain current promos and assist with loyalty programs.
• Assist with Order Pick Up, Drive Up, and returns as needed.

Skills

Guest interaction

Communication

Teamwork

Problem solving

Attention to detail

Multitasking

Customer service

Adaptability

Tools

Handheld scanners

Job description

Target is hiring Guest Advocates to warmly welcome guests, assist with questions, and guide them through product and service options. You will greet guests, help locate items, resolve issues, and ensure quick, friendly checkout experiences while upholding store standards.

Ideal candidates communicate clearly, stay positive, and adapt to fast-paced, physical work. Training is provided to learn Target's benefits, apps, and loyalty programs, empowering you to deliver memorable guest experiences.