Guest Experience Specialist

wawa

Hamburg (Berks County)

On-site

USD 21,000 - 26,000

Full time

6 days ago

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Benefits offered by this job

Medical benefits

Dental benefits

Vision benefits

Mental health benefits

ESOP

401(k) matching

Education assistance

Parental leave

Store discounts

Paid time off

Flexible schedules

Wellness programs

Job summary

Wawa is seeking a Customer Service Associate to greet and serve customers, prepare food items, and operate cash registers. This position emphasizes friendly, efficient service and adherence to safety and cleanliness standards across a busy convenience store setting.

Ideal candidates bring strong communication skills, a team-oriented attitude, and the ability to multitask in a fast-paced environment. The role offers competitive hourly pay with a night shift differential and a commitment to

Qualifications

Excellent communication and customer service abilities.
Ability to thrive in a fast-paced environment and multitask.
Must be 16+ years old with reliable transportation.
Enjoy working in a team environment.

Responsibilities

Greet and engage with customers to meet their needs quickly and courteously.
Prepare food items such as breakfast items, built-to-order sandwiches, beverages, and pizzas; keep coffee station clean and organized.
Operate the cash register, process payments, activate fuel and gift cards, assist with lottery and ID verification for age-restricted products.
Keep stores well-stocked, shelves fresh, full and inviting.
Maintain store cleanliness and safety by following policies and procedures.
Complete housekeeping duties including cleaning, dusting, sweeping, mopping, trash disposal, and more.