Guest Experience Specialist — Flexible Hours

Wawa, Inc; Chester Springs (PA); On-site; USD 21,000 - 26,000; Full time

Benefits offered by this job

ESOP (Employee Stock Ownership Plan)

401(k) + matching

Medical/Dental/Prescription Coverage

Paid Time Off

Store Discounts

Flexible Schedules

Education Assistance Program

Wellness Programs

Job summary

Wawa, Inc. is seeking a Customer Service Associate to greet and serve customers, prepare food and beverages, and manage transactions at the register in a fast-paced environment. You will help keep our stores stocked, clean, and welcoming while adhering to safety and policy guidelines.

The role emphasizes strong communication, reliability, and teamwork, with opportunities to advance and benefit from comprehensive employee programs across health, retirement, and education support.

Qualifications

• Great communication and customer service skills.
• Ability to thrive in a fast-paced environment and multitask like a pro.
• Must be 16+ years old with reliable transportation.
• Enjoys working in a team environment.

Responsibilities

• Greet and engage with customers to ensure needs are met quickly and courteously.
• Prepare food items such as breakfast items, sandwiches, beverages, and pizzas, and keep coffee station clean.
• Operate the cash register, handle payments, activate fuel and gift cards, and assist with lottery and ID verification for age-restricted products.
• Ensure stores are well-stocked and shelves are fresh, full, and inviting.
• Keep stores clean and safe by following all policies and guidelines.
• Complete store housekeeping duties including cleaning, dusting, sweeping, mopping, and trash disposal.

Skills

Customer service

Communication

Team player

Multitasking

Job description

Wawa, Inc. is seeking a Customer Service Associate to greet and serve customers, prepare food and beverages, and manage transactions at the register in a fast-paced environment. You will help keep our stores stocked, clean, and welcoming while adhering to safety and policy guidelines.

The role emphasizes strong communication, reliability, and teamwork, with opportunities to advance and benefit from comprehensive employee programs across health, retirement, and education support.