Guest Experience Associate

Wawa, Inc; Mays Landing (NJ); On-site; USD 23,000 - 28,000; Full time

Benefits offered by this job

ESOP

Tuition Reimbursement

401(k) Plan

Medical/Dental/Prescription Coverage

FSAs

Wellness Programs

Credit Union

Paid Time Off

ERGs

Job summary

Wawa, Inc. seeks a Customer Service Associate to greet customers and deliver friendly service while supporting daily operations. You will handle transactions and assist with product prep in a fast-paced environment, contributing to a clean and inviting store experience.

The role emphasizes teamwork, reliability, and customer satisfaction, with comprehensive benefits and opportunities for growth within the beloved Wawa brand.

Qualifications

• Excellent communication and customer service skills.
• Ability to thrive in a fast‑paced environment and multitask.
• Must be 16+ years old with reliable transportation.
• Enjoys working in a team environment.

Responsibilities

• Greet and engage with customers to meet their needs quickly and courteously.
• Prepare food items such as breakfast, sandwiches, beverages, and pizzas; keep coffee station clean and organized.
• Operate the cash register, handle payments, activate fuel and gift cards, and assist with lottery and ID verification for age‑restricted products.
• Ensure stores are well‑stocked and shelves remain fresh, full, and inviting.
• Maintain store cleanliness and safety by following policies and guidelines.
• Complete housekeeping duties including cleaning, dusting, sweeping, mopping, and trash removal.

Skills

Great communication

Customer service

Fast-paced multitasking

Team environment

16+ years old

Job description

Wawa, Inc. seeks a Customer Service Associate to greet customers and deliver friendly service while supporting daily operations. You will handle transactions and assist with product prep in a fast-paced environment, contributing to a clean and inviting store experience.

The role emphasizes teamwork, reliability, and customer satisfaction, with comprehensive benefits and opportunities for growth within the beloved Wawa brand.