Guest Experience Specialist

Legacy Chicken, LLC; Cortez (CO); On-site; USD 21,000 - 25,000; Full time

Job summary

Legacy Chicken, LLC in Cortez, CO is seeking a Team Member who can join our family and deliver memorable guest experiences through friendly service, accuracy, and teamwork. You will be integral in greeting guests, taking orders, and ensuring a welcoming atmosphere.

Role focuses on delivering excellent guest experiences, working with the team to maintain cleanliness, and upholding brand standards in a fast-paced environment.

Qualifications

• Passion for delivering memorable guest experiences.
• Team player with reliable attendance.
• Wocus on accuracy and guest satisfaction.

Responsibilities

• Shows compassion, care and concern towards other team member and guests
• Creates a great experience by serving the guest well
• Holds self-accountable to meet performance expectations
• Loves team members and guests through behaviors, actions and decisions each day
• Acts with integrity and honesty, and promote the culture
• Maintains regular and consistent attendance and punctuality
• Greet guests to make them feel comfortable and welcome
• Take guests food orders and handle cash and credit transactions
• Assist the management team in creating a great place to work and delivering memorable guest experiences
• Demonstrates knowledge of the brand and menu items
• Check food quality and food temperatures throughout the day to ensure the food is fresh and safe to serve
• Monitors Speed of Service to ensure delivery of guest expectations
• Ensures the restaurant is welcoming and clean

Skills

Guest service

Cash handling

Tools

Cash register

Job description

Legacy Chicken, LLC in Cortez, CO is seeking a Team Member who can join our family and deliver memorable guest experiences through friendly service, accuracy, and teamwork. You will be integral in greeting guests, taking orders, and ensuring a welcoming atmosphere.

Role focuses on delivering excellent guest experiences, working with the team to maintain cleanliness, and upholding brand standards in a fast-paced environment.