Guest Experience Specialist

Legacy Chicken, LLC; Gallup (NM); On-site; USD 17,000 - 22,000; Full time

Job summary

Legacy Chicken, LLC is seeking a Team Member to join our family and help create memorable experiences for guests. You should be passionate about delivering the best guest experience and putting the restaurant first.

As a Team Member, you will greet guests, take orders, handle payments, and support the management team in maintaining a great place to work and delivering memorable guest experiences. You will also learn the brand and menu items.

Responsibilities

• Shows compassion, care and concern towards other team member and guests
• Creates a great experience by serving the guest well
• Holds self-accountable to meet performance expectations
• Loves team members and guests through behaviors, actions and decisions each day
• Acts with integrity and honesty, and promote the culture
• Maintains regular and consistent attendance and punctuality
• Greet guests to make them feel comfortable and welcome
• Take guests food orders and handle cash and credit transactions
• Assist the management team in creating a great place to work and delivering memorable guest experiences
• Demonstrates knowledge of the brand and menu items
• Check food quality and food temperatures throughout the day to ensure the food is fresh and safe to serve
• Monitors Speed of Service to ensure delivery of guest expectations
• Ensures the restaurant is welcoming and clean

Job description

Legacy Chicken, LLC is seeking a Team Member to join our family and help create memorable experiences for guests. You should be passionate about delivering the best guest experience and putting the restaurant first.

As a Team Member, you will greet guests, take orders, handle payments, and support the management team in maintaining a great place to work and delivering memorable guest experiences. You will also learn the brand and menu items.