Guest Experience Ambassador

Legacy Chicken, LLC; Rio Rancho (NM); On-site; USD 17,000 - 21,000; Full time

Job summary

Legacy Chicken, LLC in Rio Rancho, NM is seeking a Team Member to join our family and help create memorable experiences for guests. You will greet guests, take orders, handle payments, and uphold brand standards to ensure safety and quality.

This role emphasizes guest service, teamwork, reliability, integrity, and a welcoming restaurant environment. You will contribute to a positive culture and deliver consistently high service.

Responsibilities

• Shows compassion, care and concern towards other team member and guests
• Creates a great experience by serving the guest well
• Holds self-accountable to meet performance expectations
• Loves team members and guests through behaviors, actions and decisions each day
• Acts with integrity and honesty, and promote the culture
• Maintains regular and consistent attendance and punctuality
• Greet guests to make them feel comfortable and welcome
• Take guests food orders and handle cash and credit transactions
• Assist the management team in creating a great place to work and delivering memorable guest experiences
• Demonstrates knowledge of the brand and menu items
• Check food quality and food temperatures throughout the day to ensure the food is fresh and safe to serve
• Monitors Speed of Service to ensure delivery of guest expectations
• Ensures the restaurant is welcoming and clean

Job description

Legacy Chicken, LLC in Rio Rancho, NM is seeking a Team Member to join our family and help create memorable experiences for guests. You will greet guests, take orders, handle payments, and uphold brand standards to ensure safety and quality.

This role emphasizes guest service, teamwork, reliability, integrity, and a welcoming restaurant environment. You will contribute to a positive culture and deliver consistently high service.