Guest Experience Specialist

Foxfruit; Columbus (OH); On-site; USD 21,000 - 28,000; Full time

Job summary

Fox Fruit seeks a friendly and professional Receptionist to be the first point of contact for customers, visitors, and team members. This role combines customer service, communication, and administrative support to maintain an organized and welcoming environment.

You will respond to questions about products and services, assist with routine requests, manage mail and visits, and support the team with daily tasks while representing the company professionally.

Qualifications

• High school diploma or equivalent.
• Strong verbal and written communication skills.
• Friendly, professional, and customer-focused demeanor.
• Strong organizational and time management abilities.
• Excellent attention to detail.
• Ability to manage multiple tasks and priorities.
• Reliable, adaptable, and dependable.
• Comfortable interacting with customers and visitors in person and by phone.
• Previous receptionist, administrative, customer service, retail, or hospitality experience is a plus but not required.

Responsibilities

• Welcome customers, visitors, and guests in a friendly and professional manner.
• Respond to general questions regarding products, services, and company activities.
• Assist customers with routine requests and provide helpful information.
• Maintain an organized and welcoming reception area.
• Receive and organize incoming mail, deliveries, and general correspondence.
• Maintain organized customer and visitor information.
• Support team members with routine administrative and customer service tasks.
• Help coordinate communication between customers and internal team members.
• Represent the company professionally during all interactions.
• Participate in ongoing training and professional development.

Skills

Verbal communication

Written communication

Organizational skills

Time management

Attention to detail

Multi-tasking

Customer-focused

Professional demeanor

Friendly disposition

Education

High school diploma or equivalent

Job description

Fox Fruit seeks a friendly and professional Receptionist to be the first point of contact for customers, visitors, and team members. This role combines customer service, communication, and administrative support to maintain an organized and welcoming environment.

You will respond to questions about products and services, assist with routine requests, manage mail and visits, and support the team with daily tasks while representing the company professionally.