Entry-Level Customer Service Associate — Growth & Training

Foxfruit; Columbus (OH); On-site; USD 28,000 - 36,000; Full time

Job summary

Fox Fruit is seeking an entry-level Customer Service Assistant to support daily interactions and help create a positive customer experience. This role is ideal for someone who enjoys working with people and developing communication skills.

You will handle product questions, assist with routine requests, maintain records, and collaborate with team members to achieve daily service goals. No prior experience required; willingness to learn is valued.

Qualifications

• High school diploma or equivalent required.
• Strong communication and interpersonal skills.
• Friendly, positive, and customer-focused attitude.
• Willingness to learn and develop new skills.
• Strong organizational and multitasking abilities.
• Reliable, adaptable, and professional.
• Comfortable interacting with customers in person.
• Previous customer service, retail, hospitality, or sales experience is a plus but not required.

Responsibilities

• Respond to questions regarding products, services, and promotions.
• Assist with routine customer requests and follow-ups.
• Support customer satisfaction and relationship-building initiatives.
• Assist with customer outreach and acquisition activities.
• Maintain organized records of customer interactions and follow-up activities.
• Work closely with team members to achieve daily service goals.
• Represent the company positively during all customer interactions.
• Support promotional activities and community outreach when needed.
• Participate in ongoing training and professional development.

Skills

Communication skills

Interpersonal skills

Customer-focused

Organizational skills

Multitasking

Reliability

Adaptability

In-person interaction

Friendly attitude

Willingness to learn

Education

High school diploma or equivalent

Job description

Fox Fruit is seeking an entry-level Customer Service Assistant to support daily interactions and help create a positive customer experience. This role is ideal for someone who enjoys working with people and developing communication skills.

You will handle product questions, assist with routine requests, maintain records, and collaborate with team members to achieve daily service goals. No prior experience required; willingness to learn is valued.