Guest Experience Specialist

Target; Carmel (IN); On-site; USD 2,066,000 - 2,480,000; Full time

Job summary

Target in Carmel, IN is seeking a Guest Advocate to greet guests, help them find products, explain promotions, and guide them through services like Order Pick-Up and Drive Up. You will keep a friendly, efficient checkout and resolve guest questions on the spot.

Ideal candidates enjoy helping others, thrive in a fast-paced environment, and are flexible for nights, weekends, and holidays. Training covers policies, safety, and loyalty programs to enhance guest experiences.

Qualifications

• Enjoy interacting and helping others, including guests and team members.
• Thrives in a fast-paced, active role with teamwork and flexibility.
• Willing to work a flexible schedule including nights, weekends, holidays.

Responsibilities

• Create a friendly guest experience by greeting and assisting guests.
• Help guests find items and resolve issues to ensure a smooth shopping experience.
• End each guest interaction with a thank you and positive attitude.
• Support peers and maintain a clean, safe work area.
• Operate checkout, scan items, and explain promotions and services.
• Know how to direct guests to Order Pick-Up, Drive Up and online ordering.

Skills

Guest interaction

Problem solving

Teamwork

Flexibility

Customer service

Communication

Attention to detail

Tech literacy

Tools

POS system

Handheld scanners

Job description

Target in Carmel, IN is seeking a Guest Advocate to greet guests, help them find products, explain promotions, and guide them through services like Order Pick-Up and Drive Up. You will keep a friendly, efficient checkout and resolve guest questions on the spot.

Ideal candidates enjoy helping others, thrive in a fast-paced environment, and are flexible for nights, weekends, and holidays. Training covers policies, safety, and loyalty programs to enhance guest experiences.