Guest Experience Shift Leader

PENN Entertainment, Inc.; Toledo (OH); On-site; USD 40,000 - 55,000; Full time

Benefits offered by this job

401(k) matching

Annual performance bonus

Paid time off

Job summary

ViziRecruiter, LLC. in Toledo, Ohio is looking for a dedicated individual to supervise staff and manage daily operations. Responsibilities include ensuring compliance with regulations and maintaining exceptional customer service standards.

The ideal candidate must possess a high school diploma or GED, proficiency in computer applications, and flexibility to work shifts including nights and weekends. Join our team to deliver superior service while being a part of a supportive working environment.

Qualifications

• Must be at least 21 years of age.
• Two to four years of related customer service experience.
• Ability to work flexible shifts including holidays and weekends.

Responsibilities

• Supervise staff and manage daily operations.
• Coordinate scheduling with attention to guest satisfaction.
• Ensure compliance with regulatory standards.

Skills

Customer service experience

Excellent verbal and written communication

Computer proficiency

Problem-solving skills

Ability to lift and move objects

Education

High school diploma/GED

Tools

Microsoft Office

10-key by touch

Job description

ViziRecruiter, LLC. in Toledo, Ohio is looking for a dedicated individual to supervise staff and manage daily operations. Responsibilities include ensuring compliance with regulations and maintaining exceptional customer service standards.

The ideal candidate must possess a high school diploma or GED, proficiency in computer applications, and flexibility to work shifts including nights and weekends. Join our team to deliver superior service while being a part of a supportive working environment.