Guest Experience Shift Leader

Chick-fil-A; Dahlgren (VA); On-site; USD 21,000 - 26,000; Full time

Benefits offered by this job

Flexible scheduling

Closed on Sundays

Free Telehealth

Free training and development

Scholarship opportunities

Competitive pay

Job summary

Chick-fil-A King George is seeking a Shift Lead to be part of the leadership team, driving exceptional guest experiences and upholding Chick-fil-A standards. You will lead Front of House operations, deploy staff, and ensure timely, accurate service while maintaining safety and quality for every guest.

Responsibilities include shift planning, accountability, and coaching to elevate performance. This role offers full-time and part-time options, with a focus on teamwork and delivering a positive,

Qualifications

• Must be able to greet guests warmly with a friendly demeanor.
• Strong communication skills for team direction and guest engagement.
• Ability to manage Team Members and maintain service standards.

Responsibilities

• Lead the Front of House operations during an assigned shift.
• Ensure guest experience is top priority with hospitality and accuracy.
• Deploy team and resources to meet dining needs and peak times.
• Protect food safety standards and product quality.
• Coach and develop Team Members and Team Leads.
• Communicate effectively with the kitchen and other shifts.

Skills

Smile

Eye contact

Communication

Teamwork

Leadership

Job description

Chick-fil-A King George is seeking a Shift Lead to be part of the leadership team, driving exceptional guest experiences and upholding Chick-fil-A standards. You will lead Front of House operations, deploy staff, and ensure timely, accurate service while maintaining safety and quality for every guest.

Responsibilities include shift planning, accountability, and coaching to elevate performance. This role offers full-time and part-time options, with a focus on teamwork and delivering a positive,