Guest-Experience Shift Leader

Dunkin' | High Performance Hospitality; Chula Vista (CA); Sur place; USD 32 000 - 42 000; Plein temps

Avantages offerts par ce poste

Competitive wages

Team-oriented environment

Growth opportunities

Résumé du poste

Dunkin' franchisee in Chula Vista, CA is seeking a Shift Leader to coach Crew Members and ensure operations meet Brand standards while delivering a friendly guest experience.

You will set goals, assign tasks, motivate the team, and provide timely feedback to drive performance and growth within the company. This role is on-site and fast-paced, with competitive wages and a supportive team culture.

Qualifications

• Must coach Crew Members to meet brand standards.
• Motivate staff and provide timely feedback.
• Set goals and delegate tasks during shifts.

Responsabilités

• Coach Crew Members to execute brand standards and guest experience.
• Schedule and assign tasks to team during shifts.
• Monitor performance and provide constructive feedback to improve service.

Connaissances

Team leadership

Customer service

Shift supervision

Description du poste

Dunkin' franchisee in Chula Vista, CA is seeking a Shift Leader to coach Crew Members and ensure operations meet Brand standards while delivering a friendly guest experience.

You will set goals, assign tasks, motivate the team, and provide timely feedback to drive performance and growth within the company. This role is on-site and fast-paced, with competitive wages and a supportive team culture.