Guest Experience Shift Leader

UDF-MyScoop Branding; Franklin (OH); On-site; USD 18,000 - 21,000; Full time

Job summary

United Dairy Farmers is seeking a Shift Leader for full-time hours in Ohio. You will deliver the signature Hi Five Guest Experience, greet guests with warmth, and ensure the store is ready for everyone.

You may work 1st, 2nd, or 3rd shift and supervise during the shift in the absence of a higher-level manager. Responsibilities include overseeing guest services, beverage preparation, POS and gas console operation, stocking, security, and store maintenance to ensure compliance with policies and

Responsibilities

• Overall Guest Services: provide the Hi Five Guest Experience, greet Guests warmly, ensure the store is ready for Guests, anticipate needs, and leave guests satisfied.
• DipSide Guest Services: prepare shakes/malts, cups/cones of ice cream/yogurt, sundaes, sodas, and hand-packed containers.
• POS/Gas Console: operate the POS and gas console, process transactions, make change, and handle payments.
• Stocking: keep shelves, milk box, and freezers stocked and faced, rotate stock, and check dates.
• Security & Maintenance: monitor guests, manage cash drops, maintain a safe, clean store, and monitor equipment.

Job description

United Dairy Farmers is seeking a Shift Leader for full-time hours in Ohio. You will deliver the signature Hi Five Guest Experience, greet guests with warmth, and ensure the store is ready for everyone.

You may work 1st, 2nd, or 3rd shift and supervise during the shift in the absence of a higher-level manager. Responsibilities include overseeing guest services, beverage preparation, POS and gas console operation, stocking, security, and store maintenance to ensure compliance with policies and