Guest Experience & Shake Specialist (Flexible Hours)

The Milk Shake Factory

Murrysville (Westmoreland County)

On-site

USD 16,531 - 22,041

Full time

14 days+

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Benefits offered by this job

Competitive wages & tips

Flexible schedules

Growth opportunities

Medical insurance

Dental insurance

Vision insurance

Life insurance

401k with employer match

Paid time off

Holiday pay

Penguins partnership perks

Free milkshake

Employee discount 40%

Job summary

The Milk Shake Factory in Pittsburgh invites energetic Team Members to join our family. You’ll serve milkshakes, sundaes, and chocolates, and create memorable guest experiences in a fast-paced environment.

We offer competitive wages with tips, flexible schedules, growth opportunities, and benefits including medical, dental, vision, life insurance, 401k with employer match, PTO and holiday pay. Free shakes and employee discounts sweeten the deal.

Qualifications

Customer service or cash-handling experience preferred.
Availability mornings, nights, weekends, and holidays.

Responsibilities

Serve milkshakes, sundaes, chocolates, and joy with consistency and flair.
Share our story and products while providing exceptional customer service.
Help guests discover new favorites through sampling, recommendations, and upselling.
Keep shop organized, clean, and stocked.
Support seasonal promotions and displays.
Ensure food safety and cash-handling practices are followed.
Jump in as needed to keep the team moving smoothly.