Guest Experience Server | Upsell & Hospitality Pro

R365hire; Midlothian (TX); On-site; USD 28,000 - 42,000; Full time

Benefits offered by this job

401k

Roth IRA

Health & Vision Insurance

Paid Time Off

Flexible work schedule

Professional Development

Team events

Job summary

Uptown Alley is looking for a customer-focused server to provide exceptional service and help create an enjoyable dining experience for guests. You will upsell, process payments, and manage seating to keep service moving smoothly.

Qualified candidates will have a high school diploma, food-safety certification, and the stamina to work in a fast-paced environment. This on-site role includes nights and weekends with opportunities for professional development and growth.

Qualifications

• Certifications in food safety and sanitation (ServSafe or Safe Food Handling).
• High School Diploma or equivalent required.
• Ability to stand for long periods and work in a hot, demanding kitchen environment.

Responsibilities

• Upsell and revenue generation to drive guest satisfaction.
• Handle payment processing and maintain accurate till operations.
• Optimize table turnover and seating arrangements for efficiency.
• Maintain compliance and safety standards in daily operations.
• Resolve guest issues promptly and courteously.
• Demonstrate menu knowledge and provide accurate recommendations.
• Ensure high levels of customer satisfaction.

Skills

Customer Service

Communication

Attention to Detail

Teamwork

POS Systems

Reservation Systems

Education

High School Diploma or Equivalent

ServSafe/Safe Food Handling Certification

Tools

POS Systems

Reservation Systems

Job description

Uptown Alley is looking for a customer-focused server to provide exceptional service and help create an enjoyable dining experience for guests. You will upsell, process payments, and manage seating to keep service moving smoothly.

Qualified candidates will have a high school diploma, food-safety certification, and the stamina to work in a fast-paced environment. This on-site role includes nights and weekends with opportunities for professional development and growth.