Guest Experience Server - Upsell & Hospitality

Lm Services Corporation Group; Chesterfield (MO); On-site; USD 16,000 - 23,000; Full time

Job summary

Hilton Garden Inn Chesterfield in Chesterfield, MO is seeking an enthusiastic server to join our dining team. You will greet guests, take beverage and food orders, and relay details to the kitchen and bar using the POS system.

Deliver meals with care, upsell desserts and drinks, and ensure guest satisfaction in a fast-paced hospitality setting. Applicants must be of legal age to serve alcohol, work well in a team, and adhere to all safety and service standards.

Qualifications

• Must be able to greet guests promptly and courteously.
• Ability to take accurate food and beverage orders.
• Proficiency using a POS system and handling payments.

Responsibilities

• Check station before, during and after shift for proper table set-up, teardown, and upkeep.
• Greet guests promptly and in a friendly and courteous manner; upsell with knowledge of menu items.
• Record food and beverage orders from guests accurately, repeating information back to the guest and using a guest check/ticket.
• Use POS system to transmit orders to kitchen and bar; note allergies or special modifications.
• Deliver food promptly; ensure hot and cold items are served correctly; assist with condiments and tray handling.
• Adhere to liquor regulations and maintain guest satisfaction; handle payments accurately.

Skills

Greet guests

Upsell

Take orders

POS system

Job description

Hilton Garden Inn Chesterfield in Chesterfield, MO is seeking an enthusiastic server to join our dining team. You will greet guests, take beverage and food orders, and relay details to the kitchen and bar using the POS system.

Deliver meals with care, upsell desserts and drinks, and ensure guest satisfaction in a fast-paced hospitality setting. Applicants must be of legal age to serve alcohol, work well in a team, and adhere to all safety and service standards.