Guest Experience Server — Upsell & Growth Opportunity

All Good Industries; Hanahan (SC); On-site; USD 34,384,896 - 51,577,344; Full time

Benefits offered by this job

Opportunity for advancement

Training & development

Employee discounts

Job summary

All Good Industries is seeking a friendly, energetic Server to guide guests through an exceptional dining experience in Hanahan, SC. You will describe specials, take orders, and use suggestive selling techniques to enhance guest satisfaction while ensuring responsible alcohol service.

You will participate in training and development opportunities, maintain a clean dining area, and support teammates during busy lunch periods.

Qualifications

• Strong communication and time management skills.
• Customer service and organizational skills.
• Strong salesmanship and outgoing personality.
• Ability to remain calm, friendly, and enthusiastic under pressure.

Responsibilities

• Welcome guests warmly and professionally.
• Describe current specials to each table.
• Utilize suggestive selling techniques for better experiences.
• Ensure responsible alcohol service practices.
• Take accurate orders and use POS system efficiently.
• Conduct satisfaction checkbacks during each course.
• Prebus tables and maintain a clean dining area.
• Process payments and handle cash transactions.
• Assist in bussing and resetting tables.
• Maintain open communication with colleagues and managers.
• Answer phones and take carryout orders as needed.
• Complete running side work and restock duties.

Skills

Strong communication

Time management

Customer service

Salesmanship

Outgoing personality

Staying calm under pressure

Job description

All Good Industries is seeking a friendly, energetic Server to guide guests through an exceptional dining experience in Hanahan, SC. You will describe specials, take orders, and use suggestive selling techniques to enhance guest satisfaction while ensuring responsible alcohol service.

You will participate in training and development opportunities, maintain a clean dining area, and support teammates during busy lunch periods.