Guest Experience Server – Upsell & Front-of-House Pro

Sonny's BBQ; Richmond (KY); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Family-Friendly Hours

Competitive Pay

Eat Free on Shift

Paid Time Off after one year

Christmas and Thanksgiving Off

Team Member Award program

Incentive Opportunities

Medical, Dental, and Vision Coverage

Supplemental Benefits

Job summary

Sonny's BBQ in Richmond, KY is seeking a Front of House Team Member to support a memorable guest experience. You will greet guests, seat them, and assist with orders while maintaining a clean, friendly environment.

The role requires strong interpersonal skills, basic math, and the ability to manage multiple tasks in a fast-paced restaurant setting. A team-oriented, flexible schedule is essential for success.

Qualifications

• Able to work independently or as part of a team.
• Strong interpersonal skills are essential.
• Basic reading, writing, and mathematical skills required.
• Must be able to account for and process cash and credit transactions.

Responsibilities

• Provide excellent guest service.
• Ability to upsell guests beyond their orders.
• Process transactions and collect payment.
• Assist with restocking items.
• Interact with guests upon arrival and seat them accordingly.
• Communicate with the kitchen staff.
• Complete assigned cleaning duties and side work.
• Ability to perform other duties as assigned.

Skills

Guest service

Upselling

Cash handling

Interpersonal skills

Basic math

Teamwork

Time management

Job description

Sonny's BBQ in Richmond, KY is seeking a Front of House Team Member to support a memorable guest experience. You will greet guests, seat them, and assist with orders while maintaining a clean, friendly environment.

The role requires strong interpersonal skills, basic math, and the ability to manage multiple tasks in a fast-paced restaurant setting. A team-oriented, flexible schedule is essential for success.