Guest Experience Server - Upscale Dining

Gravity Haus; Truckee (CA); On-site; USD 25,000 - 29,000; Part time

Benefits offered by this job

Health insurance

401(k) with company match

All-In Gravity Haus Membership

Job summary

Gravity Haus is seeking a part-time Server to deliver elevated hospitality in a high-volume setting. You’ll leverage menu knowledge to guide guests, coordinate with bar and kitchen teams, and maintain flawless service flow with accurate orders and payments.

Join a community-driven brand offering health benefits, a company-matched 401(k), and membership perks. This role requires a guest-first mindset, weekend/holiday availability, and adherence to safety standards.

Qualifications

• Previous serving experience in a high-volume, full-service or upscale casual restaurant.
• Genuine enthusiasm for hospitality and connecting with guests.
• Excellent communication and multitasking skills with a calm, professional demeanor.
• A proactive, team-first attitude and a willingness to help wherever needed.
• Strong attention to detail and commitment to consistency.
• Current food handler’s permit and alcohol service certification (or ability to obtain upon hire).
• Comfort working nights, weekends, and holidays as business requires.

Responsibilities

• Provide an engaging, elevated level of service while maintaining a friendly and approachable demeanor.
• Demonstrate full menu knowledge — food, cocktails, beer, wine, and non-alcoholic offerings — to make recommendations and enhance the guest experience.
• Anticipate guest needs, handle inquiries or complaints professionally, and ensure every visit ends on a high note.
• Collaborate with the bar, kitchen, and host teams to ensure seamless communication and service flow.
• Accurately input orders, process payments, and maintain balanced transactions using the POS system.
• Maintain table cleanliness, side work, and setup/breakdown standards before, during, and after service.
• Support the team during special events, private dining experiences, and member functions.
• Uphold Gravity Haus standards for sustainability, cleanliness, and hospitality at all times.
• Promote Gravity Haus memberships, experiences, and programming in an authentic, informed way.
• Ensure compliance with all health, safety, and sanitation guidelines.

Skills

Hospitable service

Excellent communication

Multitasking

Team-first attitude

Attention to detail

Food handler’s permit

Alcohol service certification

Availability nights/weekends/holidays

Tools

POS system

Job description

Gravity Haus is seeking a part-time Server to deliver elevated hospitality in a high-volume setting. You’ll leverage menu knowledge to guide guests, coordinate with bar and kitchen teams, and maintain flawless service flow with accurate orders and payments.

Join a community-driven brand offering health benefits, a company-matched 401(k), and membership perks. This role requires a guest-first mindset, weekend/holiday availability, and adherence to safety standards.