Guest Experience Server — Prompt Service & Teamwork

SPiN; Philadelphia (Philadelphia County); On-site; USD 17,000 - 25,000; Full time

Job summary

SPiN is seeking an experienced server with a hands-on approach to deliver prompt, courteous service to guests in our dining venue. You will assist in menu recommendations, answer questions about cuisine and beverages, and help ensure a smooth dining experience.

Key requirements include at least 1 year of server experience in restaurant or hospitality settings, superb customer service and interpersonal skills, and the ability to work flexibly with varying schedules.

Qualifications

• 1-year previous server experience in restaurant/hospitality/entertainment venue.
• Superb customer service and interpersonal skills.
• Excellent problem solver and team player.
• Flexible with varying schedules to reflect business needs.
• Must have knowledge of food & beverage preparation and service.
• Must be able to lift, carry, push and pull food trays, carts, chairs and tables up to 40 lbs. with or without reasonable accommodation.

Responsibilities

• Provide superior customer service to our guests. Assist in patron food and beverage selection, presenting menu and answering patron questions regarding menu, cuisine and beverages.
• Transmit orders to bar and kitchen identifying patron special requests and any dietary restrictions.
• Serve orders, maintain table settings by removing courses, replenishing beverages, utensils, and ensuring guests requests or issues are handled promptly and courteously.
• Adhere to sanitation, safety and alcohol beverage control policies.
• Process guest bills efficiently and correctly.

Skills

Customer service

Interpersonal skills

Problem solving

Team player

Flexibility

Job description

SPiN is seeking an experienced server with a hands-on approach to deliver prompt, courteous service to guests in our dining venue. You will assist in menu recommendations, answer questions about cuisine and beverages, and help ensure a smooth dining experience.

Key requirements include at least 1 year of server experience in restaurant or hospitality settings, superb customer service and interpersonal skills, and the ability to work flexibly with varying schedules.