Guest Experience Server — Premium Hotel Dining

Sonesta International Hotels Corporation; Charlotte (NC); On-site; USD 24,000 - 42,000; Full time

Job summary

Sonesta International Hotels Corporation in Charlotte, NC seeks a Restaurant Server to deliver warm, attentive service across our food and beverage venues. You will greet guests, take orders, and ensure accurate preparation and timely delivery while maintaining a spotless dining area.

In this role you will work with a collaborative team, handle POS transactions, and support guest satisfaction from arrival to departure, contributing to a memorable dining experience for every guest.

Qualifications

• Previous restaurant, hotel, or hospitality experience preferred.
• Strong guest-service and communication skills.
• Ability to work effectively in a fast-paced environment.
• Ability to multitask while maintaining accuracy and professionalism.
• Basic knowledge of food and beverage service preferred.
• Ability to operate or learn the restaurant POS system.
• Must be dependable, punctual, professional, and team-oriented.
• Must meet applicable age requirements for serving alcoholic beverages.
• Alcohol-service and/or food-handler certification may be required based on local regulations.

Responsibilities

• Greet guests warmly and provide guidance on menu selections.
• Take and enter orders into the POS accurately.
• Ensure timely service and guest satisfaction.
• Maintain cleanliness and organization of dining areas.
• Support teamwork across restaurant staff.

Skills

Restaurant experience

Guest service

Fast-paced environment

Multitasking

Food & beverage service

POS system

Dependable & punctual

Alcohol age requirements

Certifications

Tools

POS system

Job description

Sonesta International Hotels Corporation in Charlotte, NC seeks a Restaurant Server to deliver warm, attentive service across our food and beverage venues. You will greet guests, take orders, and ensure accurate preparation and timely delivery while maintaining a spotless dining area.

In this role you will work with a collaborative team, handle POS transactions, and support guest satisfaction from arrival to departure, contributing to a memorable dining experience for every guest.