Guest Experience Server & Menu Expert

Pyramid Global Hospitality; Hanover (NH); On-site; USD 8,300 - 9,600; Full time

Job summary

Pyramid Global Hospitality seeks a customer-focused Restaurant Server for The Hanover Inn. You will greet guests, describe menu items, and guide culinary choices to ensure an exceptional dining experience.

Bring 2–4 years of food service experience, knowledge of wine and cocktails, and strong communication. This on-site role at a world-class property emphasizes hospitality, accuracy, and teamwork.

Qualifications

• 2–4 years of food service experience.
• Knowledge of wine, beer, cocktails, and spirits.
• Engaging and welcoming personality.
• Strong communication skills.
• Ability to thrive in a fast-paced environment.

Responsibilities

• Prepare the restaurant pre-shift for service.
• Greet guests as they arrive or move about the restaurant.
• Describe menu items and guide guests through selections.
• Take orders accurately and confirm special requests.
• Know the menu details to enhance conversation with guests.
• Collaborate with other servers and kitchen/bar staff.
• Assist guests with concerns to reach a resolution.
• Present the bill in a timely and accurate manner.

Skills

Engaging personality

Descriptive selling

Excellent communication

Ability to work under pressure

Customer service focus

Job description

Pyramid Global Hospitality seeks a customer-focused Restaurant Server for The Hanover Inn. You will greet guests, describe menu items, and guide culinary choices to ensure an exceptional dining experience.

Bring 2–4 years of food service experience, knowledge of wine and cocktails, and strong communication. This on-site role at a world-class property emphasizes hospitality, accuracy, and teamwork.