Guest-Facing Server: Menu Expert & Beverage Knowledge

Pyramid Global Hospitality; Hanover (NH); On-site; USD 7,100 - 10,000; Full time

Job summary

Pyramid Global Hospitality's Hanover Inn is seeking a passionate Restaurant Server. You will be the face of our restaurant, greeting guests, describing menu items, taking accurate orders, and ensuring a seamless dining experience in a fast-paced setting.

The role requires 2–4 years of food service experience, knowledge of wine, beer, cocktails, and spirits, and excellent communication skills, with a focus on delivering an exceptional guest experience.

Qualifications

• 2–4 years of food service experience.
• Knowledge of wine, beer, cocktails, and spirits.
• Engaging, welcoming personality.
• Excellent communication skills.

Responsibilities

• Prepare the restaurant pre-shift for the service ahead.
• Greet guests as they arrive or move about the restaurant.
• Guide guests on their culinary journey through descriptive selling of the menu.
• Be accurate in your order taking, confirming all special requests.
• Be the master of the menu, understanding the details to enhance the conversation.
• Work collaboratively with other restaurant servers and kitchen/bar staff.
• Assist guests who have concerns to guide them to a resolution that leaves them happy.
• Finalize the experience through timely and accurate bill presentation.

Skills

Customer service

Communication skills

Under pressure

Descriptive selling

Job description

Pyramid Global Hospitality's Hanover Inn is seeking a passionate Restaurant Server. You will be the face of our restaurant, greeting guests, describing menu items, taking accurate orders, and ensuring a seamless dining experience in a fast-paced setting.

The role requires 2–4 years of food service experience, knowledge of wine, beer, cocktails, and spirits, and excellent communication skills, with a focus on delivering an exceptional guest experience.