Guest Experience Server — Hospitality & VIP Service

Toogie's Table; Bardstown (KY); On-site; USD 17,000 - 25,000; Full time

Job summary

Toogie's Table is seeking a Server to provide exceptional guest service in a fast-paced restaurant environment. You will greet guests, manage reservations, seat guests, and help maintain a clean and welcoming dining area.

The role emphasizes hospitality, positive attitude, and 1 year of customer service experience, with opportunities to collaborate with management and front-of-house staff to ensure a smooth dining experience.

Qualifications

• Must demonstrate knowledge of restaurant standards.
• Experience in a food-service environment preferred.
• Must maintain a positive attitude and high guest-service orientation.
• Minimum 1 year of customer service experience.

Responsibilities

• Greet guests and check them in to the reservation system.
• Demonstrate hospitality during every guest interaction.
• Assign guests to tables using the reservation system.
• Assist with cleaning and resetting tables during high-volume times.
• Attend pre-shift meetings to review service information and VIPs.
• Engage with guests while they wait to create a welcoming environment.
• Perform opening and closing duties in a timely and thorough manner.
• Answer guest questions about restaurant history, wait times, etc.
• Document guest recovery situations and communicate with management.
• Perform basic cleaning tasks as directed and support team members.
• Handle other duties as assigned by management.

Skills

Customer service

Positive attitude

Restaurant experience

Hospitality

Job description

Toogie's Table is seeking a Server to provide exceptional guest service in a fast-paced restaurant environment. You will greet guests, manage reservations, seat guests, and help maintain a clean and welcoming dining area.

The role emphasizes hospitality, positive attitude, and 1 year of customer service experience, with opportunities to collaborate with management and front-of-house staff to ensure a smooth dining experience.