Guest Experience Server

Toogie; Bardstown (KY); On-site; USD 17,000 - 25,000; Full time

Job summary

Toogie's Table in Bardstown is seeking a friendly Server to greet guests, manage reservations, and support a welcoming dining room environment. You will take guests to tables, answer questions, and assist with cleanliness and setup before and after service.

Ideal candidates will have 1 year of customer service experience, a positive attitude, and prior restaurant exposure. Join our team to contribute to guest satisfaction and smooth service operations in a busy environment.

Qualifications

• Demonstrates knowledge and ability to execute restaurant standards.
• Restaurant experience preferred.
• Must have a positive attitude.
• 1 Year of customer service experience.

Responsibilities

• Greet guest as they arrive; checking guests in to reservation system.
• Demonstrate genuine hospitality during every interaction with our guests.
• Assign guests to tables using the reservation system.
• Assist with cleaning and resetting tables as needed during high volume times.
• Attend pre-shift meeting to review/communicate information regarding service, VIP's, Specials.
• Engaging with guests while they are waiting for their table to create a welcoming environment.
• Performs opening and closing responsibilities in a timely and detailed manner.
• Answer guest questions about restaurant history, current wait times, etc.
• Maintain a positive guest experience with effective communication of all guest recovery situations while documenting such occurrences to the MOD.
• Perform basic cleaning tasks as needed or instructed by management.
• Assist and support team members, as necessary.
• Perform other related duties as directed by the Bar Manager, FOH Managers, General Manager, or Corporate Office.
• Consistent productivity.
• Other duties as assigned.

Skills

Customer service experience

Positive attitude

Restaurant experience

Reservation system proficiency

Job description

Toogie's Table in Bardstown is seeking a friendly Server to greet guests, manage reservations, and support a welcoming dining room environment. You will take guests to tables, answer questions, and assist with cleanliness and setup before and after service.

Ideal candidates will have 1 year of customer service experience, a positive attitude, and prior restaurant exposure. Join our team to contribute to guest satisfaction and smooth service operations in a busy environment.