Guest Experience Server — Hospitality & Service Pro

Thrive Restaurant Group Career Center; Cedar Falls (IA); On-site; USD 17,000 - 25,000; Full time

Job summary

Thrive Restaurant Group in Cedar Falls, IA is seeking a friendly Server to deliver great dining experiences. You will take orders, serve food and drinks, greet guests, and help create a welcoming atmosphere that makes guests want to return.

As a team member, you’ll use a tablet-based system to relay orders, assist with bussing and resetting tables, and provide attentive, cheerful service. The role emphasizes caring for others and maintaining a clean, efficient dining area.

Qualifications

• A desire to care for others, grow, and learn.
• A positive attitude
• Ability to wipe down table tops, table legs, pick up debris off of the floor and wipe down booth seats in all areas of the restaurant.
• Transports plates, glasses and baskets to and from the dining room, service bar, and the kitchen about 30 times per shift.
• Reading, writing, basic math, and verbal communication skills required.
• Mobility required during the entire shift.
• Transports glass racks and cases up to 25 pounds (such as a case of beer) up to 15 times per shift.

Responsibilities

• Deliver food and drinks and ongoing service to guests.
• Greet guests, answer questions and make recommendations regarding food, drinks, and service.
• Interact with all guests creating a friendly and upbeat atmosphere.
• Relay orders to service bar and kitchen via the state-of-the-art tablet-based Nigel point-of-sale system - no pen and paper here.
• Observe and serve guests, responding to any needs or requests.
• Present guest checks to each table.
• Participate in the clearing and resetting of dining room tables.

Skills

Care for others

Positive attitude

Mobility

Table cleaning

Basic math

Verbal communication

Job description

Thrive Restaurant Group in Cedar Falls, IA is seeking a friendly Server to deliver great dining experiences. You will take orders, serve food and drinks, greet guests, and help create a welcoming atmosphere that makes guests want to return.

As a team member, you’ll use a tablet-based system to relay orders, assist with bussing and resetting tables, and provide attentive, cheerful service. The role emphasizes caring for others and maintaining a clean, efficient dining area.