Guest Experience Server

Thrive Restaurant Group; Cedar Falls (IA); On-site; USD 12,000 - 21,000; Full time

Benefits offered by this job

Tip-based pay

Job summary

Thrive Restaurant Group in Cedar Falls, Iowa is seeking a Server to deliver food and drinks, greet guests, and provide attentive, friendly service that makes guests want to return.

You will interact with guests using the Nigel tablet POS, work in a welcoming family atmosphere, and earn pay at the tip credit minimum wage plus tips.

This role emphasizes caring for others, reliability, mobility, and the ability to handle busy dining room dynamics in a team environment.

Qualifications

• A desire to care for others, grow, and learn.
• A positive attitude.
• Ability to wipe down table tops, table legs, pick up debris off of the floor and wipe down booth seats in all areas of the restaurant.
• Transports plates, glasses and baskets to and from the dining room, service bar, and the kitchen about 30 times per shift.
• Reading, writing, basic math, and verbal communication skills required.
• Mobility required during the entire shift.
• Transports glass racks and cases up to 25 pounds (such as a case of beer) up to 15 times per shift.

Responsibilities

• Deliver food and drinks and ongoing service to guests.
• Greet guests, answer questions and make recommendations regarding food, drinks, and service.
• Interact with all guests creating a friendly and upbeat atmosphere.
• Relay orders to service bar and kitchen via the state-of-the-art tablet-based Nigel point-of-sale system - no pen and paper here.
• Observe and serve guests, responding to any needs or requests.
• Present guest checks to each table.
• Participate in the clearing and resetting of dining room tables.

Skills

Customer service

Greet guests

Verbal communication

Mobility

Basic math

Tools

Nigel POS tablet

Job description

Thrive Restaurant Group in Cedar Falls, Iowa is seeking a Server to deliver food and drinks, greet guests, and provide attentive, friendly service that makes guests want to return.

You will interact with guests using the Nigel tablet POS, work in a welcoming family atmosphere, and earn pay at the tip credit minimum wage plus tips.

This role emphasizes caring for others, reliability, mobility, and the ability to handle busy dining room dynamics in a team environment.