Guest Experience Server - Flexible Shifts

Mesh; Cincinnati (OH); On-site; USD 17,000 - 28,000; Full time

Benefits offered by this job

Tips-based pay

Job summary

Bru Burger Bar Cincinnati is seeking a friendly Server to deliver outstanding dining experiences. You will greet guests, take orders, serve meals and beverages, and keep the dining area clean and organized.

This role offers full-time or part-time hours, competitive compensation including tips, and opportunities for advancement within Cunningham Restaurant Group. Ideal candidates have strong communication, reliability, and the ability to thrive in a fast-paced setting.

Qualifications

• Previous serving experience is preferred but not required; training will be provided.
• Excellent communication and interpersonal skills.
• Strong attention to detail.
• Ability to work in a fast-paced and high-pressure environment.
• Team player with a positive attitude.
• Ability to stand and walk for extended periods.
• Flexibility to work evenings, weekends, and holidays.
• Knowledge of food and beverage offerings is a plus.

Responsibilities

• Greet guests warmly and make them feel welcome.
• Assist guests with menu selections and provide detailed information about food and beverage offerings.
• Ensure prompt and courteous service throughout the meal.
• Address any customer inquiries, concerns, or special requests with professionalism and enthusiasm.
• Accurately take food and beverage orders from guests.
• Input orders into the restaurant's POS (Point of Sale) system.
• Double-check orders for accuracy before submitting them to the kitchen.
• Coordinate special requests and dietary restrictions with the kitchen staff.
• Serve food and beverages promptly and according to established presentation standards.
• Monitor guests' needs and promptly refill drinks, clear empty plates, and provide additional items as requested.
• Ensure that all meals are served correctly, with the appropriate condiments and accompaniments.
• Set up and clean tables before and after guest use.
• Ensure the dining area is clean, well-maintained, and properly stocked with utensils, napkins, and condiments.
• Assist in overall restaurant cleanliness, including helping with dishwashing and cleaning tasks as needed.
• Collaborate effectively with kitchen staff, bartenders, and other servers to ensure smooth and efficient restaurant operations.
• Communicate guest feedback and special requests to the appropriate team members.
• Promote daily specials, desserts, and beverages to increase sales.
• Suggestively sell additional items or upgrades to enhance the guest experience.
• Adhere to all health and safety guidelines, including food safety regulations.
• Follow company policies and procedures regarding alcohol service and guest conduct.
• Handle cash and credit card transactions accurately and securely.

Skills

Excellent communication

Interpersonal skills

Attention to detail

Ability to thrive in fast-paced env

Team player

Stamina to stand/walk long hours

Job description

Bru Burger Bar Cincinnati is seeking a friendly Server to deliver outstanding dining experiences. You will greet guests, take orders, serve meals and beverages, and keep the dining area clean and organized.

This role offers full-time or part-time hours, competitive compensation including tips, and opportunities for advancement within Cunningham Restaurant Group. Ideal candidates have strong communication, reliability, and the ability to thrive in a fast-paced setting.