Guest Experience Host: Flexible Shifts & Perks

Big Boy Restaurant Group; Cincinnati (OH); On-site; USD 15,000 - 21,000; Full time

Benefits offered by this job

Meal discounts

Comprehensive training program

Open-door work environment

Promote from within

Job summary

Big Boy Restaurants in Cincinnati is seeking an entry-level team member to contribute to a welcoming dining experience. You will help seat guests, assist with menu items, take carry-out orders and support the service team with beverages, salads, and desserts.

Join us in a fast-paced, guest-focused environment where safety, cleanliness, and a positive attitude are valued. Competitive wages and a comprehensive training program await.

Qualifications

• Must be able to stand for long periods of time.
• Able to lift up to 30 lbs.
• Ability to read and write English and follow recipes.
• Good communication and friendly attitude.
• Work well under pressure.
• Strong memory, math and organizational skills.

Responsibilities

• Provides fantastic first impressions and sets the tone for each guest’s dining experience.
• Seats guests promptly, following the seating rotation schedule, and introduces new menu items, soups and specials, highlighting our buffet.
• Answers guest questions and assists with additional needs such as child booster chairs.
• Takes and processes carry-out orders placed by guests inside the dining room or on the telephone.
• Assists the service team by preparing beverages, salads, and desserts as needed.
• Maintains safety and sanitation standards in the restaurant and keeps the dining area sparkling clean.
• Provides lasting impressions for our guests while cashing out transactions by thanking every guest, ensuring their experience was top-notch and inviting them to return.
• Maintains a professional appearance, adhering to uniform standards at all times.

Skills

Standing for long periods

Work under pressure

Read and write English

Lifting up to 30 lbs

Friendly, helpful personality

Good communication

Math and organizational skills

Ability to follow recipes

English speaking

Job description

Big Boy Restaurants in Cincinnati is seeking an entry-level team member to contribute to a welcoming dining experience. You will help seat guests, assist with menu items, take carry-out orders and support the service team with beverages, salads, and desserts.

Join us in a fast-paced, guest-focused environment where safety, cleanliness, and a positive attitude are valued. Competitive wages and a comprehensive training program await.